Frequently Asked Questions
For anything not covered here, we are glad to speak with you directly. Just reach out!
For custom orders:
- Sonar starts at $3,895 USD
- Radar starts at $4,395 USD
- Arcade starts at $4,495 USD
- Thinline Arcade starts at $4,695 USD
- Ultra Light Arcade starts at $6,795 USD
We do. You can find a full list of our dealers here.
Check for in-stock guitars here or generate a custom quote here.
A 50% deposit reserves your place in the production queue. Once all specs are confirmed, we follow up with an invoice you can pay online; we also accept e-transfers from Canadian customers. The balance is due upon completion and must be received before the guitar is released for shipment or pickup.
The estimated lead time for a custom guitar is 3 months between deposit and delivery. Wait times can vary, but you will always be given an estimate before you place your order.
Please contact us for artist inquiries.
Absolutely. If they fit our guitar measurements, we can order them for you.
The short answer is — sometimes. Let us know what you have and we are happy to discuss it.
If you have a specific request, please reach out and we would be happy to discuss it.
Go nuts.
We do not. We do, however, provide as many detailed photos relating to your specs as possible.
Yes. We offer most of our models in a left-handed configuration. Just make a note in your custom form submission, email us, or call.
These are specialty one of one configurations that we specify ourselves — cool ideas that we want see and play ourselves.
Generally, no duties. We submit a CUSMA Certificate of Origin with every shipment to the USA, which grants an exemption from import duties and tariffs; brokerage fees may still apply but are typically around $30. If you see a request to pay duties or government charges, let us know and we will submit a dispute to have them removed.
Note: some states require you to self-report your import and pay a “use tax” equivalent to your state sales tax. You are responsible for reporting your purchase and paying any use taxes your state enforces; Frank Brothers will not compensate you for taxes owed on your purchase.
Yes, we ship worldwide. Please contact us with any questions about shipping to your location. Pricing listed on this website does not include your country’s taxes, VAT, or applicable duties — if you have questions about import costs, please reach out.
Yes, please email if you want come visit.
Stay tuned to our Instagram for job opportunities.